SAP Development Partner — Terms of Service

Effective date: May 29, 2026

Operator: Catchy Lab 〔Insert legal entity, address, representative〕

Contact: 〔Insert support email〕

※ Draft for review. Legal and management review is recommended before publication.

Article 1 (Purpose)

These Terms govern use of the SAP Development Partner website and related services (the “Service”) operated by Catchy Lab (“Company”) and define the rights and obligations between the Company and members.

Article 2 (Definitions)

1. “Member” means a person who agrees to these Terms and creates an account.
2. “General member” means a member who registers and manages development requests.
3. “Consultant member” means a member approved by the Company who may submit offers and, after matching, use delivery and collaboration features. Pending applicants may have limited access until approval.
4. “Development request” means a request record in the Service (New ABAP Development / RFP, Analyze & Improvement, SAP-Connected Development, and related workflows).
5. “AI features” means functions using external AI (e.g. Google Gemini) for interviews, proposals, functional specifications (FS), implementation/delivery code drafts, and contextual Q&A.
6. “AI credits” means prepaid balance (shown in KRW or other currency/conversion shown in the Service) consumed when using AI features.
7. “Project settlement” means features to record, pay, and confirm agreed development fees between the requester and matched consultant for a matched request. This is separate from AI credits.

Article 3 (Posting and changes)

1. The Company posts these Terms on the Service (e.g. sign-up, footer links).
2. The Company may amend these Terms and will announce the effective date and summary in advance. Unfavorable changes allow a reasonable notice period.
3. Continued use after the effective date constitutes acceptance.

Article 4 (Service description)

Main features include, without limitation:

1. Sign-up, login, email/mobile verification, profile and notifications, account deletion (including grace period)
2. Home, notices, FAQ, about page, public Knowledge Gallery articles
3. New ABAP Development (RFP): module and development-type selection, requirements, attachments, reference code, AI interview, development proposals
4. Analyze & Improvement: submission of existing ABAP and requirements, analysis, proposals, and delivery workflow
5. SAP-Connected Development: integration and automation requests (e.g. VBA, Python, APIs, batch) with a comparable hub workflow
6. Request hub: body, interview, proposal, FS, delivered code, as-built deliverables
7. Consultant offers and matching; inquiries between parties (sender display per policy)
8. AI inquiry chat in request context
9. AI credit balance, usage history, bank-transfer top-up claims, online payment top-up (payment gateway)
10. Project settlement: fee agreement, platform payment, funding and payout confirmation
11. Consultant-only: request console (within policy), profile attachments
12. Internal reference code library managed by admins for AI/operations — distinct from public KB articles
13. Other features the Company may add

Scope, UI, fees, and AI credit rates follow on-screen notices and operational policy. The Company may add, change, or discontinue features within a reasonable scope. The Service is independent and not an official SAP SE product or learning site.

Article 5 (Registration and account)

1. Members must provide accurate information and complete required verification.
2. General and consultant registration paths differ; consultants may require approval and profile documents.
3. Members safeguard credentials and must report suspected unauthorized use.
4. The Company may retain one-way hashed identifiers (not plaintext) to prevent abuse (see Privacy Policy).
5. The Company may grant promotional AI credits per on-screen rules.
6. Deletion may follow a grace period with cancellation options as announced.

Article 6 (Use by member type)

1. General members

1. Register and manage their own development requests.
2. Use AI features when AI credits are available; usage deducts balance.
3. Review offers, select a match, and act as payer in project settlement.
4. View deliverables per Service policy after matching.

2. Consultant members

1. After approval, browse requests within policy and submit offers.
2. On matched requests, perform delivery (e.g. FS, code) subject to AI credit rules where applicable.
3. Act as payee in project settlement.
4. The Company may approve, suspend, or revoke consultant status.

Article 7 (AI credits)

1. AI credits are prepaid. Insufficient balance may limit AI features.
2. Top-up via methods shown in the Service (e.g. bank transfer after Company confirmation, online payment via PortOne or similar for card/PayPal where offered).
3. Bank transfer credits apply after the Company confirms the claim.
4. Online payments are subject to the payment provider’s terms; balance updates via completion/webhook/sync.
5. Refund, expiry, transfer, and cash-out rules follow law and on-screen notices.
6. The Company may change rates and promotions with notice.

Article 8 (Project settlement)

1. Available for matched development requests only.
2. Requester and consultant record agreed gross amount, platform payment use, and payment method.
3. Platform payment may involve fees and payment-gateway processing; payout follows Service workflow.
4. The Company is not a party to the underlying contract between members; fees, tax, defects, and IP remain between requester and consultant unless stated otherwise.
5. Project settlement is separate from AI credits.

Article 9 (Member content and license)

1. Rights in member-uploaded content remain with the member unless otherwise agreed.
2. Members grant the Company a license to process content for operation, AI, backup, incidents, disputes, and settlement handling.
3. Members must not infringe third-party rights.
4. Internal admin code library is not a license for members to redistribute.

Article 10 (AI output)

AI output is for reference only; users must validate before production use. The Company does not warrant fitness for a specific landscape. Service may be interrupted due to third-party AI/API limits.

Article 11 (Offers and matching)

Consultants submit offers; requesters match per policy. One active match per request may apply. Settlement terms are in Article 8.

Article 12 (Prohibited conduct)

Includes impersonation, abuse of credits/promotions, API abuse, illegal content, IP violations, leaking internal code library, and other unlawful or harmful conduct. Violations may lead to suspension or legal action.

Article 13 (Suspension)

The Company may suspend the Service or restrict accounts per maintenance, security, law, or breaches.

Article 14 (Disclaimer and limitation)

Force majeure and third-party failures; limitation of liability for AI output and member-to-member matters where permitted by law; refunds per notices and law.

Article 15 (Intellectual property)

Service IP belongs to the Company or licensors.

Article 16 (Governing law and disputes)

Laws of the Republic of Korea; exclusive jurisdiction 〔e.g. Seoul Central District Court〕.

Supplementary provisions

These Terms apply from the effective date and prevail over conflicting older notices together with the Privacy Policy.